Information Collection and Use
CASCADE-MACHINERY is the sole owner of the information collected on CASCADE-MACHINERY.COM, The CASCADE-MACHINERY.com collects information from our users at several different points on our Web site.
We request information from the customer on our order form. A customer must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We will also notify the customer via e-mail when their order ships. If we have trouble processing an order, the information is used to contact the customer.
If a customer places an order through Cascade-Machinery.com, we will use the information provided to fulfill the customer’s order. We will send you an order confirmation and shipping confirmation email. If requested by e-mail we will send you an e-mail communication from time to time to let you know about specials and new products.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
- Communications from the Site
- Special Offers and Updates
- We send all new members a welcoming email to verify password and username.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
We do not sell, trade, rent, or otherwise share your personal information with third parties.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This Web site may contain links to other sites. Please be aware that we, cascade-machinery.com are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used shared with the contest survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
When you submit personal information on this Web site, we will protect your information both online and offline. When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. Cascade-Machinery.com employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to customerservice@Cascade-Machinery.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If a Customer’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at customerservice@Cascade-Machinery.com Or, contact us by telephone or postal mail at the contact information listed below
Notification of Changes
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.
10400 Overland Road
Boise, ID 83709
208-343-2076 Fax 208-343-2077
15520 NE 26th Ave.
Vancouver, WA 98686
503-788-2850 Fax 360-574-7575
4600 East Marginal Way South
PO Box 3575
Seattle, WA 98134
206-762-0500 Fax 206-767-5122
E 5711 Sharp
Spokane, WA 99212
509-534-3559 Fax 509-534-3768